The United Kingdom has developed a strategy to facilitate helping people become capable of using, and benefiting from, information and communications technologies – increasing digital inclusion. A link to their 2014 policy paper is
The Jacksonville Public Library’s E-Services Department is dedicated to helping users learn and master the technology needed in today’s economy.
All of the classes are free and everyone is welcome.
Multiple services are offered at various library locations to suit many learning styles:
- Classes on many topics
- Open Labs
- Walk-in help sessions
- One-on-one help sessions by appointment
NTEN facilitates the exchange of knowledge and information within our community. We connect our members to each other, provide professional development opportunities, educate our constituency on issues of technology use in nonprofits, and spearhead groundbreaking research, advocacy, and education on technology issues affecting our entire community.
Community Technology Network meets and helps people in the communities where they live.
In 2015, Community Technology Network volunteers donated more than 6,500 hours of their time and tutored more than 10,000 individuals.
By connecting local community members with resources and education, we make a profound and measurable difference in people’s lives. We have empowered thousands of low-income Bay Area residents not only to become digitally literate, but also to give back to their communities as technology advocates, mentors, and trainers.